Requests for refunds for any reason MUST be received within 2 weeks of order shipment. Use the form below to receive information on how to return the product.

No refunds for damaged or intentionally misused product.

Please handle SHIPPING DAMAGE CLAIMS with UPS or the carrier you chose for delivery

The Tic Toc Clock Company can provide OEM contact information for WARRANTY CLAIMS

If you do not have your original order number please contact customer_service@tictocclockco.com for assistance.